e2det Privacy Policy
Your personal information is of the highest importance to us. This policy explains how e2det collects, uses, and keeps your information secure.
e2det is a trusted online betting and casino platform in Bangladesh. When you use our website, register, or use our services, you are considered to have accepted the terms of this privacy policy.
The goal of this privacy policy is to transparently inform you about what kind of information e2det collects, why it collects it, and what your rights are. We believe that protecting the privacy of information is a fundamental responsibility, and we are committed to fulfilling that responsibility.
SSL Encryption
All your data is kept secure through SSL encryption technology.
Not Sold to Third Parties
Your personal information is never sold or transferred to third parties without permission.
Your Control
You can request to review, correct, or delete your information at any time.
What Information We Collect
e2det collects various types of information to provide its services. The categories of information collected are described below:
1.1 Personal Identification Information
When you register or open an account with e2det, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only for those aged 21 or above)
- Mobile number and email address
- National ID card or passport information (for identity verification purposes)
- Current address
1.2 Financial Information
To complete deposit and withdrawal processes and to monitor financial transactions, we collect:
- bKash, Nagad, or Rocket number
- Transaction history and amounts
- Deposit and withdrawal dates and times
1.3 Automatically Collected Information
When you visit our website, our system automatically collects certain technical information, which includes:
- IP address and browser type
- Device information (mobile, desktop, or tablet)
- Time spent on the site and pages visited
- Cookie and session data
Purpose of Information Use
e2det uses collected information for the following legitimate purposes:
2.1 Service Delivery and Operations
Your information is used to keep your account active, process transactions, and provide you with all the features of the platform. Financial information is required to confirm transactions of a minimum deposit of ৳300 and withdrawal of ৳500 via bKash, Nagad, and Rocket.
2.2 Identity and Age Verification
Verifying each user's identity and age is an important responsibility for us. e2det only provides services to those aged 21 or above. Verifying identity-related information is essential to ensure this.
2.3 Security and Fraud Prevention
We analyze information to keep the platform secure and to prevent any unauthorized activity, fraud, or money laundering.
2.4 Customer Support
Our 24/7 Bengali live chat support team may use your account-related information to resolve your issues quickly.
2.5 Responsible Gaming Program
Information is used to monitor users' gaming habits and implement responsible gambling guidelines, such as self-exclusion or limit-setting features.
2.6 Service Improvement
Anonymous and aggregated usage data is analyzed to improve our website, game offerings, and overall user experience.
Data Storage and Security
e2det has adopted the highest technical and administrative measures to protect your privacy.
3.1 Technical Security
- All data transmission is secured through SSL (Secure Socket Layer) encryption.
- Sensitive information is stored in encrypted form on secure servers.
- Regular security audits and vulnerability tests are conducted.
- Firewalls and intrusion detection systems remain active.
3.2 Data Retention Period
We retain your information while your account is active. Even after an account is closed, information may be kept for as long as necessary to comply with financial regulations and in the context of any legal claims. Afterwards, the information is securely deleted.
3.3 Administrative Security
Only authorized personnel have access to your personal information, and they are trained and contractually bound to maintain confidentiality.
Sharing Information with Third Parties
e2det never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Payment Processors
Financial information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment gateways. These partners are also bound to maintain high standards of privacy.
4.2 Technology Service Providers
Providers of server hosting, data analytics, and customer service software may have limited access to information, but only for the purpose of providing their specific services and under strict confidentiality agreements.
4.3 Legal Obligations
Information may be disclosed in compliance with applicable law in response to a court order or a valid request from a legal authority.
4.4 Business Transfers
In the event of any merger, acquisition, or business restructuring, user information may be transferred. In such an event, we will notify you in advance and this privacy policy will remain in effect.
Cookie Policy
The e2det website uses cookies to improve your experience. Cookies are small text files stored in your browser.
5.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and for security features.
- Functionality Cookies: Remember your preferences such as language and account settings.
- Analytics Cookies: Monitor site usage patterns to help improve services.
5.2 Cookie Control
You can disable or delete cookies from your browser settings. However, disabling certain essential cookies may cause some site features to not work properly.
Your Rights Regarding Your Information
e2det respects your rights over your information. You may exercise the following rights:
Right to Access
You may request a copy of the information stored about you.
Right to Correction
If there is any error in your information, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be paused.
To exercise any of the rights mentioned above or for any questions about your information, please contact us. We will process your request within a reasonable time.
Privacy Protection for Minors
e2det provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor (under 18 years of age).
If we unknowingly collect information from a minor and later become aware of it, that information will be immediately deleted and the associated account will be closed. If you believe a minor is using e2det, please notify our support team.
External Links and Third-Party Sites
The e2det website may occasionally contain links to third-party websites. These external sites have their own privacy policies, over which e2det has no control. We recommend that you read the privacy policy of any external site before visiting it.
This policy applies only to e2det's own services and website.
Changes to the Privacy Policy
e2det may update this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- The "Last Updated" date at the top of the policy on the website will be changed.
- For significant changes, registered users will be notified via email or account notification.
Continued use of our services after any changes will be considered acceptance of the new policy. It is advised to review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will process your request as quickly as possible.
Contact Us
Our 24/7 support team is always ready for any privacy-related requests or questions.
- [email protected]
- 24/7 Bengali Live Chat
Related pages: Terms and Conditions · Responsible Gaming · About Us